Known Issues

We hope that your time with Turnitin is without any problems, but occasionally something might happen that you were not expecting. Don't panic! We're here to help. Check out this list, and see if anything seems familiar. If your problem appears on the list, we're aware of the problem and currently looking into it.

Found something new? Get in touch with our support team by sending an email to

Feedback Studio known issues as of 2019-09-19

Revision Assistant known issues as of 2018-12-20.

iThenticate known issues as of 2019-08-30.