Primary vs. sub-account administrator

The Turnitin account administrator fulfills a vital role in the effective and easy implementation of Turnitin at an educational institution. Account administrators are able to assist instructors in creating their user profiles and guiding them to the resources needed to use Turnitin as part of their classroom and curriculum. 

There are two types of Turnitin account administrators:

  • Primary account administrator
  • Sub-account administrators

Primary account administrator

The primary account administrator serves as a point of contact for information on using Turnitin. This administrator controls a consortium or campus level account and can also assign additional sub-administrators as necessary to oversee specific campuses or departments. An account can only have a single primary account administrator.

Not all accounts will have sub-account administrators. Individual and departmental accounts are assigned a primary account administrator only.

Sub-account administrator

The sub-account administrator provides direct support to the staff in their sub-accounts. Sub-account administrators have access only to the single campus or departmental accounts they are assigned, though a single user profile may serve as sub-administrator for multiple campuses or departments as needed. 

A sub-administrator can meet the direct support needs of the accounts assigned on a day to day basis.