AI Writing Detection Known Issues

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We hope that your time with Turnitin is without any problems, but occasionally something might happen that you were not expecting. Check out this list, and see if anything looks familiar. If your problem appears on the list, we're aware of the problem and currently looking into it.

Found something new? Get in touch with our support team by raising a ticket.

All AI writing known issues as of 2023-04-04

Non-US Turnitin Feedback Studio with Originality users unable to access AI writing detection when launching the document viewer from the Authorship Report

There’s a known issue that will prevent non-US Turnitin Feedback Studio with Originality users from being able to access/see the AI Writing indicator score in document viewer launched from Authorship.

Users will still be able to access the AI writing detection indicator and the AI writing report when they open a Similarity Report from their inbox.